Accessibility Statement

1. Our Commitment

Wisehande is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and to ensure we adhere to available standards and guidelines.

2. Standards We Follow

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities, and to make it more user-friendly for everyone.

The guidelines have three levels of accessibility (A, AA, and AAA). We have chosen Level AA as our target for the Wisehande website.

3. What We Are Doing

We are taking the following steps to ensure accessibility across our website:

• Using clear, simple language and consistent navigation throughout the website
• Providing sufficient colour contrast between text and backgrounds
• Ensuring all interactive elements are accessible via keyboard navigation
• Using semantic HTML elements to provide meaningful page structure
• Providing alternative text for images and meaningful labels for form controls
• Ensuring the website is responsive and usable on a range of devices and screen sizes
• Regularly testing the website with assistive technologies including screen readers

4. Known Limitations

While we strive to make our website fully accessible, there may be some areas that are not yet fully compliant. We are continuously working to identify and resolve these issues. Known limitations include:

• Some older content may not yet meet all accessibility requirements and is being reviewed
• Some third-party content or features may not be fully within our control to make accessible

5. Feedback

We welcome your feedback on the accessibility of the Wisehande website. If you experience any difficulty accessing any part of our site, or if you have suggestions for improvement, please contact us:

• Email: accessibility@wisehande.com
• Via our Contact page

We aim to respond to accessibility feedback within 5 business days.

6. Enforcement

If you are not satisfied with our response to your accessibility concern, you may wish to contact the Equality Advisory Support Service (EASS).